GROVES — GROVES — A retired plumber looked inside one of Charlie Marcum’s plumbing trucks and declared, “You’re fixing to go to war.”
Groves serves as Marcum’s headquarters where he celebrated the opening of his business with a ribbon cutting with The Greater Port Arthur Chamber of Commerce, The Greater Beaumont Chamber of Commerce, The Groves Chamber of Commerce and the Orange Chamber of Commerce Monday, Aug. 11.
Marcum isn’t new to the plumbing business, but he has a brand new business serving the Golden Triangle — Benjamin Franklin- The Punctual Plumbers. Their slogan is ‘If there’s any delay, it’s you we pay!’ There are 267 franchises in the United States with their newest branch in Groves.
“The customer knows the price upfront and there’s a 100 percent guarantee (if they’re unsatisfied),” Marcum said. “We have the best warranties. We can guarantee all repairs for two years, and if a repair fails, it’s free. Parts and labor we guarantee 20 years. We explain everything and we show until the customer understands.”
Customers also have the option of joining the Ben Society where plumbers inspect the plumbing anytime for free. Everything will be carefully looked at to head off any problems.
“If there’s a problem, it’s too late by then. We can head off a catastrophe. We have fully stocked big trucks we call a warehouse on wheels and 99 percent of the time, we correct the problem then,” he said.
Their plumbers go through a drug check and a background check and only the top three percent of plumbers are hired. Plumbers are trained, skilled and experienced, neat, clean and uniformed.
Marcum added they’re called the punctual plumbers because if they’re late for an appointment, the company will pay the customer $5 per minute at a maximum of $300.
Business
August 25, 2008
New Groves plumbing company
- Business
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- Sales tax revenue on the upswing
- Port remains strong despite economy
- BBB announces board officers for 2009
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Nederland Chamber thinks utility with raffle giveaway
The Nederland Chamber of Commerce wanted to do something different as a fund raiser this year, so they decided to raffle off the Kubota. The chamber drew Brown’s name during the giveaway event Thursday, Oct. 30 at The Tamale King at 2495 North Twin City Highway.
- SBA disaster loan assistance tops $50 million in Texas The Small Business Administration announced Friday the approval of more than $55 million in SBA Disaster Loans in Texas, according to Carl Sherrill, SBA communications specialist.
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Funeral home stays true to their roots
Lionel Tate, director of Moody Harris Funeral Home in Port Arthur, said when their old building was razed and the opportunity to rebuild arose, they considered building in another part of town, but decided to stay where they were.
- New Groves plumbing company Groves serves as Marcum’s headquarters where he celebrated the opening of his business with a ribbon cutting with The Greater Port Arthur Chamber of Commerce, The Greater Beaumont Chamber of Commerce, The Groves Chamber of Commerce and the Orange Chamber of Commerce Monday, Aug. 11.
- New PAEDC industrial park nearing completion The board of directors of the Port Arthur Economic Development Corporation approved the purchase of 7.295 acres of land on Texas 73 for a new industrial park at their last meeting. Now all that awaits to seal the deal is approval from the Port Arthur City Council.
- Transportation seminar to focus on port and rail facilities The Southeast Texas chapter of the Texas Association of Business will conduct a transportation summit dealing with ports and rails from 8:30 a.m. to 11:45 a.m., Wednesday, Aug. 13 in the Spindletop Room at the University Reception Center in the Gray Library on the eighth floor at Lamar University in Beaumont. Registration begins at 8 a.m. and fees are $20 per person.
- PAEDC to look at business award selection procedures
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